Terms and conditions for the purchase

1. General Information

These Terms and Conditions apply to all purchases made through our online shop at https://evoli-shop.com.

Seller:
evoli GmbH
CEO: Vadim Bogomolov
Address: Wigandstaler Strasse 23,13086
VAT ID: DE358929991
Email: info@evoli-shop.com

These Terms regulate the contractual relationship between evoli GmbH and its customers, both consumers and business clients.

2. Contract Formation

By placing an order in our online shop, you make a binding offer to purchase the goods in your cart. A contract is only concluded when we send you an order confirmation or dispatch the goods.

The contract is concluded in English.

3. Prices and Payment Terms

All prices are stated in Euros (€) and include VAT where applicable. Shipping costs are calculated and displayed during the checkout process.

We accept the following payment methods:

• Credit Card
• PayPal
• Bank Transfer

Payment must be made in advance unless otherwise agreed.

4. Shipping and Delivery

We ship to most EU countries and selected international destinations. Shipping costs and estimated delivery times will be shown at checkout.

Goods remain the property of evoli GmbH until full payment is received.

5. Right of Withdrawal (Consumers only)

As a consumer (§ 13 BGB), you have the right to withdraw from the contract within 14 days without providing any reason.

The withdrawal period begins on the day you or a third party (not the carrier) receive the goods.

To exercise this right, notify us in writing via email or post.

Important:

• You must bear the cost of returning the goods.
• You are liable for any loss in value if the goods were used beyond what is necessary to inspect them.

Exclusions:

• Personalized or made-to-order items are excluded.

6. Returns and Exchanges

We offer exchanges only after receiving the returned item and verifying that it is in original, unused condition and suitable for resale.

• Return shipping costs are borne by the customer.
• We recommend tracked shipping to ensure safe return.
• Exchanges are processed only after inspection and approval.

7. Fabric Cutting Policy

• Please carefully review your order details before purchase.
• Slight color or texture variations due to screen settings or production batches do not constitute defects.

8. Warranty and Liability

Statutory Warranty for Consumers (B2C)

If you are a consumer, you are entitled to statutory warranty rights for 24 months from the delivery date. In the event of a defect, you may request repair, replacement, a price reduction, or cancellation of the contract in accordance with legal provisions.

The warranty excludes:

• Damage due to misuse, improper handling, or storage
• Natural wear and tear
• Minor deviations in color or texture (especially for fabrics and rhinestones)

Within the first 12 months, we bear the burden of proof that the goods were delivered free of defects. After this period, the customer must prove the defect existed at delivery.

Warranty for Commercial Customers (B2B)

For business customers, the warranty period is limited to 12 months, and visible defects must be reported without delay upon receipt. The provisions of §§ 377, 381 HGB apply.

Limitation of Liability

We are only liable for damages caused intentionally or by gross negligence. For simple negligence, we are liable only for:

• Injury to life, body, or health
• Breach of essential contractual duties (Kardinalpflichten), in which case liability is limited to typical foreseeable damages

Liability under the German Product Liability Act remains unaffected.

9. Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr/

We are not obliged to participate in consumer arbitration proceedings and currently do not participate voluntarily.

10. Data Protection

For details on how we handle personal data, please refer to our Privacy Policy.

11. Governing Law and Jurisdiction

Contracts are governed by the laws of the Federal Republic of Germany.
For business customers, the place of jurisdiction is our registered office.
For consumers, the applicable consumer protection regulations of their country of residence may also apply.